The benefits of quality control
Performing a quality control is often used to detect errors and problems that may occur in the daily activity of the company.
Having a service of this type provides numerous benefits for companies.
First, the risk that a defective product that needs to be recalled may reach the market. Generally, errors and defects are found at the factory and not when they arrive at their destination. This can be very costly in both money and time.
Second, the risk that the target audience will associate our brand with those defective products and that the brand image will be damaged is minimized.
Third, they increase the possibility of detecting systems and processes that streamline the production or distribution system of the company.
In addition to these benefits, quality control is very cost-effective in optimizing time in the purchasing process.
Thus, when a company decides not to carry out its quality control, it risks that its product will be defective on the market. This can cause a series of unforeseen events that will slow down the process, such as:
Withdraw the defective product from the market.2.
Pay possible penalties for the consequences of the introduction into the market of said products, depending on the sector and the case.
Create a corporate image campaign to clean it up and to regain the trust of your target audience, damaged both by direct consumers of the defective product and by the negative impact that it may have had due to media coverage.
On the other hand, if this company had carried out a quality control on time, it would not have to bear any of these costs.
Therefore, we can say that quality controls are profitable.
However, when carrying out a non-compulsory quality control there are two possibilities:
To be carried out by internal agents, that is, who work within the company. In this case, they must be very thorough in their analysis, since people who work within a company are more likely not to see the blind spots of their processes and systems.
To be carried out by external agents. Without a doubt, this is the most recommended option, since, by not being in daily contact with the company, they will not be so affected by those blind spots.